We are also providing the service of stand-by or after normal working hours. There are two types of stand-by service facilities:
Engineers will be available for an on-call and guaranteed basis for duration of service requested. A service charge will be levied for the on-call service duration irrespective of attendance to repair calls or can be as an attachment to the service contract.
Non-Committed Stand-by Service
Engineers are available on an on-call basis but the availability is not guaranteed. Charges will only be levied when a repair call is actually attended to. Engineers can be contacted via a pagerhand phone service until 10.00pm.